HYPERBAGS – CARRY YOUR WHOLE WORLD IN ONE BAG
Return & Refund
At Hyperbags, we need you to be completely happy together along with your purchase. If for any motive you're not, we've created an easy go-back and refund process. Please review our pointers below.
1. Eligibility for Returns and Refunds
You can also additionally request a go-back or refund within 7 days of receiving your order if:
- The object is faulty or broken upon arrival.
- You received the wrong item.
- The item is different from the description on our website.
- Your order has not arrived within the expected delivery window.
- You decide to cancel your order after placing it (subject to certain conditions).
2. General Return Requirements
For all returns:
- The object should be unused, in its unique packaging, and in the same condition as obtained.
- Proof of purchase (receipt or order confirmation) should be supplied.
- You should provoke the go-back inside 7 days of the transport date.
3. How to Request a Return or Refund
To provoke a go-back or refund, comply with those steps:
- Contact Our Support Team: Email us at support@hyperbags.store together with your order number, motive for going back, and any applicable pictures (if the object is broken or incorrect).
- Wait for Approval: Our group will evaluate your request within 1-2 enterprise days. Once approved, we can offer commands on the way to go back to the object.
- Return the Item: Ship the object back to the dealer with the supplies in our approval electronic mail. Note that go-again transport prices are normally the client's obligation until the item becomes defective, damaged, or incorrect.
4. Specific Return and Refund Cases
4.1. Defective or Damaged Items
- Request a Return: If you got an item that is damaged or defective, please email us at support@hyperbags.store it inside for 7 days of receiving it. Provide pics and a definition of the difficulty.
- Refund or Replacement: Once we verify the damage or defect, you may choose to accumulate an opportunity at no greater price or an entire refund collectively with any transport fees.
4.2. Incorrect Item
- Request a Return: If you got an item that is different from what you ordered, contact us right now with a photograph of the incorrect item.
- Refund or Replacement: We will install an opportunity or, if there may be a difficulty, an entire refund as quickly as we confirm the difficulty.
4.3. Undelivered Orders
- Contact Us: If your order has now no longer arrived within the anticipated delivery timeframe, please contact us collectively alongside your order number. We'll inspect it with the transport carrier.
- Resolution Options: After confirming non-delivery, we are able to provide either an entire refund or an opportunity for installation shipment.
4.4. Order Cancellation
- Cancellation Timing: If you need to cancel an order, contact us at support@hyperbags.store as quickly as possible. We can maximally efficaciously cancel orders that have now no longer been processed for transport.
- Refund: For eligible cancellations, we are able to process an entire refund within 1-2 business days.
5. Refund Process
- Processing Time: Once your go-again is acquired and inspected, we are able to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds are processed in your unique fee approach within 5-7 enterprise days after approval.
- Return Shipping Costs: Return delivery expenses are the duty of the client until the object becomes defective, broken, or incorrect.
6. Exchanges
At this time, we do now no longer provide direct exchanges. If you would love a unique product, please go back to your unique object for money back and region a brand new order.
7. Contact Us
For any questions on returns or refunds, experience unfastened to attain out to our aid group:
- Email: support@hyperbags.store
Thank you for shopping with Hyperbags! We’re here to make sure your experience is smooth and satisfying.
EMAIL: support@hyperbags.store
ADDRESS: 454 Stanley K. Tanger Blvd, Williamsburg, IA 52361, United States
CUSTOMER SERVICES: Mon - Sat: 8:00 AM – 5:00 PM (EST)