At Hyperbags, we need you to be completely happy together along with your purchase. If for any motive you're not, we've created an easy go-back and refund process. Please review our pointers below.

1. Window Return (Return Period)

• Customers can request to exchange or return the product within 14 days from the date of receipt (based on delivery tracking information).
• The product must be intact, unused, not soiled, damaged, and with original labels and packaging.
• Products on promotion, special discounts, or purchased under the "final sale" program are not subject to the return/exchange policy.
• After the 14-day period ends, Hyperbag reserves the right to refuse any return request.
• All shipping costs for returns (except in cases of Hyperbag's fault, such as wrong delivery or defective products) will be the responsibility of the customer.

2. General Return Requirements

For all returns:

• The object should be unused, in its unique packaging, and in the same condition as obtained.
  
• Proof of purchase (receipt or order confirmation) should be supplied.
  
• You should provoke the go-back inside 7 days of the transport date.
  

3. How to Request a Return or Refund

To provoke a go-back or refund, comply with these steps:

• Contact Our Support Team:Email us at support@hyperbags.store together with your order number, motive for going back, and any applicable pictures (if the object is broken or incorrect).
  
• Wait for Approval: Our group will evaluate your request within 1-2 enterprise days. Once approved, we can offer commands on the way to go back to the object.
  
• Return the Item: Ship the object back to the dealer with the supplies in our approval electronic mail. Note that go-again transport prices are normally the client's obligation until the item becomes defective, damaged, or incorrect.
  

4. Specific Return and Refund Cases

4.1. Defective or Damaged Items

• Request a Return: If you got an item that is damaged or defective, please email us at support@hyperbags.store and return it inside for 7 days of receiving it. Provide pics and a definition of the difficulty.
  
• Refund or Replacement: Once we verify the damage or defect, you may choose to accumulate an opportunity at no greater price or an entire refund collectively with any transport fees.
  

4.2. Incorrect Item

• Request a Return: If you got an item that is different from what you ordered, contact us right now with a photograph of the incorrect item.
  
• Refund or Replacement: We will install an opportunity or, if there may be a difficulty, an entire refund as quickly as we confirm the difficulty.
  

4.3. Undelivered Orders

• Contact Us: If your order has now no longer arrived within the anticipated delivery timeframe, please contact us collectively alongside your order number. We'll inspect it with the transport carrier.
  
• Resolution Options: After confirming non-delivery, we are able to provide either an entire refund or an opportunity for installation shipment.
  

4.4. Order Cancellation

• Cancellation Timing: If you need to cancel an order, contact us at support@hyperbags.store as quickly as possible. We can maximally efficaciously cancel orders that have now no longer been processed for transport.
  
• Refund: For eligible cancellations, we are able to process an entire refund within 1-2 business days.
  

5. Refund Process

• Processing Time: Once your go-again is acquired and inspected, we are able to notify you of the approval or rejection of your refund.
  
• Approved Refunds: Refunds are processed in your unique fee approach within 5-7 enterprise days after approval.
  
• Return Shipping Costs: Return delivery expenses are the duty of the client until the object becomes defective, broken, or incorrect.
  

6. Exchanges

At this time, we do now no longer provide direct exchanges. If you would love a unique product, please go back to your unique object for a money-back and region a brand new order.

7. Contact Us

For any questions on returns or refunds, experience unfastened to reach out to our aid group:

• Email: support@hyperbags.store

Thank you for shopping with Hyperbags! We’re here to make sure your experience is smooth and satisfying.